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General Questions

What is Oakland Creek?

Oakland Creek is a free apartment locating service that helps renters find verified, real-time listings fast. We’re currently active in select markets and expanding rapidly across the U.S.

Is your service really free?

Yes—100% free to you. We’re paid by the apartment communities after you lease, so there’s never a cost to you.

Which areas do you operate in?

We currently serve select metro areas and are expanding to more major U.S. cities. Our form will prompt you to select your city so we can match you with a local expert.

How are you different from Zillow or Apartments.com?

We deliver real-time availability, verified listings, and true transparent pricing—something listing sites can’t guarantee. No spam. No fake units. Just deals that are actually available when you’re ready to move.

Can I use your service if I’m relocating from out of state?

Yes. We work with renters moving across the country every day. You’ll get local expertise, virtual tour support, and a fast turnaround—even if you’re not in the area yet.
What’s the process like?
- Fill out the 60-second form
- Get connected with a local expert
- Receive your personalized list of apartments
- Tour and lease the one you love

We make it simple, fast, and tailored to you.
Do you work with individuals and companies?
Yes. We help individuals looking for their next apartment as well as companies relocating employees. We make both processes fast and efficient.

Renter Questions

How fast will I hear back after I submit my form?

We respond within 1 to 24 hours—often same-day. The faster you fill it out, the faster we get you matched.

What if I have bad credit or no credit?

We’ve got options. Just be honest on the form and we’ll match you with apartments that are flexible with different credit situations.

Do you have short-term lease options?

Yes. Whether you need month-to-month or 3–6 month leases, we’ll connect you with properties that fit your timeline.

Can you help if I have an eviction or broken lease?

Yes. We work with apartments that accept past evictions or broken leases on a case-by-case basis. We’ll only send you listings that fit your background.

Do you only help with apartments or also townhomes and houses?

We specialize in apartments, but we’re expanding into townhomes and rental homes in select markets. If that’s your preference, we’ll try to accommodate it.
Are the listings you send exclusive?
Yes, they are. We work directly with leasing teams who offer our clients early access, waived fees, or exclusive move-in specials that aren’t listed anywhere else.
Can I tour the property myself or do you have to set it up?
You’ll need to tour through us and allow us to book the tour on your behalf. That’s how we get credit for helping you and how the property applies any specials or discounts. If you tour on your own without us, the apartment may not honor the deal or recognize us as your referral.
Do you only work with high-end luxury apartments?
No. We help with everything from budget studios to luxury penthouses. It depends on your price point and what you’re looking for.
What if I don’t like any of the listings you send?
Let us know and we’ll adjust the search. You’re never locked into anything. We keep refining until you find the right fit.
When should I start looking?
The ideal window is 30–60 days before your move-in date. That’s when pricing and availability are most accurate—and when you’ll have the most options.